Privacy Policy

Hot Twists · hottwists.com · Last updated: September 2026

Who we are

Hot Twists is an online store (hottwists.com) run by Hot Twists LLC, selling spicy sourdough pretzels. Questions about your data? Email sales@hottwists.com anytime.

What we collect

• Order details · name, shipping and billing address, email, and phone, so we can process and deliver your order. Payments are handled by our payment processor; we do not store your card number.
• Account details · if you create an account (email, password, order history).
• Messages you send us · contact forms, emails, and texts to our store line.
• Technical data · device, browser, and cookie data that keeps the store working. See our Cookie Policy for the full list.

How we use it

• Process, fulfill, and deliver your orders.
• Send order confirmations, shipping updates, and customer service replies.
• Send marketing emails · only if you opt in. Unsubscribe anytime with one click.
• Understand how the store is used, in aggregate, to make it better.

Who we share it with

Only the service providers needed to run the store: our payment processor, shipping carriers, and email platform. We never sell or rent your personal information to anyone.

Your rights

You can ask us to access, correct, or delete your personal information, or stop sending you marketing · just email sales@hottwists.com or text (888) 445-1745 and we’ll sort it, usually within a few business days.

Changes

If we update this policy, the new version gets posted here.

Contact

Email sales@hottwists.com or text (888) 445-1745.